Shipping and Returns

Shipping and Returns

Shipping

Deliveries within Australia $10, free shipping for Australian orders over $100

International deliveries $30 AUD, free shipping for international orders over $1000

 

All items are shipped using Express post with tracking, signature on delivery and insurance. This is to ensure that your order arrives safely and in a timely fashion. Any duties or taxes imposed by the destination country are the customers responsibility, Bermuda Black cannot be held responsible for any additional charges incurred during transit.

 

Exchanges & Returns

Bermuda Black does not give refunds if you simply change your mind or make a wrong selection.

We are happy to offer store credit or online credit equal to the value of the item you purchased but wish to return.

 

If you have made a wrong size selection, please us contact via email to arrange a replacement in your size if available.

 

If your item is faulty please contact us via email immediately upon receipt of your order. We can then organise a replacement or refund if you choose, Bermuda Black will cover shipping costs. We do not refund if we deem that the damage has been caused by you. Please note that all items are checked prior to shipping to ensure that all workmanship is up to standard for your peace of mind.

 

How to refund, exchange or replace

For any refund, exchange or replacement contact us via email at info@bermudablack.com within 5 days of receiving your order. Please provide all customer contact details and an order number or a copy of your receipt.

 

Bermuda Black will not refund, exchange, or replace any item unless it is in original, unwashed, unworn condition with swing tags and original receipt for proof of purchase. We strongly recommend sending any items via a traceable, insured service. We accept no responsibility for any item lost or damaged in transit when being returned. Do not send any item until you have been issued with an RA number other wise it will be returned at your expense. You will be sent a notification email when we have received your goods.

 

Bermuda Black return address:

 

Bermuda Black

15 Foley Street

Darlinghurst, NSW, 2010

Australia